It says my username or password does not exist, how do I login?

This can be in regards to a Dreamscape account or an educator/parent account

For Dreamscape accounts

1. Confirm you are writing your username and password correctly!
2. Confirm your username and password by asking the owner of the parent/educator account connected to your Dreamscape account
3. If you are connected to your Google account, you can log-in through your Google email and password!
4. If you have confirmed your Dreamscape username and password, and are still experiencing issues, you can view our FAQ here and you can submit a support ticket here

For Educators or Parents

1. Confirm you are writing your email and password correctly!
2. Reset your password from the Log-in page with "Reset Password" as shown in the screenshot below
   
   
3. If you are still experiencing issues, you can view our FAQ here and you can submit a support ticket here