This can be in regards to a Dreamscape account or an educator/parent account
For Dreamscape accounts
- Confirm you are writing your username and password correctly!
- Confirm your username and password by asking the owner of the parent/educator account connected to your Dreamscape account
- If you are connected to your Google account, you can log-in through your Google email and password!
- If you have confirmed your Dreamscape username and password, and are still experiencing issues, you can view our FAQ here and you can submit a support ticket here